Walmart Region 43 COVID-19 Health & Safety
Clean
- New operating hours allow stores to be closed 10.5 hours for deep cleaning
- Increased usage & programmed hours of auto C (automated scrubber/cleaner)
- Associates utilizing spraying & wiping down carts with sanitizer before & after opening & continuous during opening hours
- Cashiers and Self-Checkout hosts wiping down Registers and keypads – ongoing
- Photo lab associate wiping down Kiosk after customer use.
- Front end (registers & high touch areas) 100% wiped down after closing
- Sanitizing shelves before stocking new freight when empty.
- Mop and scrub backroom overnight ( Deep Scrub)
- Sanitizing trash cans & lids
- Safety sweeps continuously during opening hours and closing – 24/7
- Bathrooms on hourly rotation, using checklist – utilizing approved disinfectant
- Corporately closed all auto care centers with exception of emergency repairs to avoid high touch and interaction with customers and their vehicles. o These associates are reassigned inside store to help clean and provide help to maintain in stock for customers
- Utilizing backpack sprayers for sanitizing high touch areas – ongoing duringopen and close
- Increased parking lot service cleaning frequency throughout theweek
- Code Sam called over PA regularly throughout opening and closing hours to remind & give associates small breaks to wash and sanitize their hands (in addition to regularly scheduled breaks)
Social Distancing
- Practicing small meetings with spacing for associates to continue store communication
- Touchless payment and no contact Online Grocery Pickup (OGP)
- Expanded OGP slots
- Every Tuesday morning 6am-7am until April 28, senior and customers with disabilities and compromised immune system dedicated shopping hour.
- Walmart Radio Advisories – on overhead PA system reminding customers to practice distancing when in the store
- Greeters advising of social distancing and providing a friendly reminder of creating space between other customers at the entrances.
- Benches removed in pharmacy
- Reduced tables with greater distance in break rooms – seating spread out.
- Closed Auto Care Centers to eliminate contact between associate andcustomer vehicle.
- Social distancing floor graphics for key area of thestore.
- Tape on the front sidewalk to encourage social distancing if crowds gather on the first of the month or senior shopping day or before store opens in the morning
- Additional touchless pay options
- Store preparing for sneeze guards shipping now – arriving in pharmacy first then to all registers –
- All apparel fitting rooms have been closed
- In store food demos & sampling paused – 3 rd party demo teams tasked with additional cleaning checklist to help ensure further cleaning solutions in store and maintain their regularly scheduled work hours and pay
- All ear piercing services paused H&W
- Pharmacy curbside and delivery available
- Associates utilizing pharmacy sanitation protocol
- Social distancing floor graphics at checkouts, drop off and pickup lines in pharmacy and vision center.
- Offering the patients the option to mail out their prescription to their home address – no cost to the patient.
- Safeguard plexiglass shields that form a barrier between the WMT associates and patient.
- Created a streamlined signature capture process so patients do not have to sign for essential Documentation.
- PSE (Pseudoephedrine) items can be purchased in the drive thru versus only in– store (where all local & state laws apply)
- Optical department to remain open from 10am-2pm to offer essential and emergency services to our patients. Community Outreach &Awareness
- Communication through social media platforms to create awareness forspecific shopping events, protecting customers, and best practices
- Talking with customers daily as they enter the store, reminding them to distance themselves from other shoppers and not gather in groups.
