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Carmi City Council Establishes Rates for Service Calls Outside Business Hours

Hypothetical situation

You’re at your city of Carmi home at 8pm on a random Tuesday when you notice a pipe leaking in your home.  To further complicate matters, you don’t have a disconnect somewhere between the meter in your yard and your home.  If you go out to the meter and turn it off yourself, you could be charged a $500 fee for tampering.  The right move, according to city officials, is to contact the city and have a municipal employee come turn your meter off.  That will now cost you at least $100 after Carmi City Council passed a resolution establishing rates for service calls outside of the normal 7am – 3pm work day.  Even some council members were unaware of the potential danger or charge.

Mayor Pollard:  If you go out and shut the water off yourself, you can be charged a $500 tampering fee.  So if you call somebody out to come out and shut your water off at 7 o’clock at night, then that’s what the fee is.

Tracy Nelson:  You can’t turn your own water off?

Several individuals:  No

Doug Hays:  Because those stops are very ta…you know you twist that just barely too far and you tear it up.

Mark Blake:  New meters.

Doug Hays:  Yep, you are not allowed to touch your own…that’s our meter, you cannot touch it.  They are very easily torn up.

Pollard:  Do I need to be sending a bill to you?

Nelson:  I don’t think I have a new one.

Pollard/Hays:  It’s not the new ones.  It’s the old ones.

Nelson:  I’ve turned my water off a dozen times.

Lacey Bradsaw:  Don’t be telling it.

Nelson:  Well hell, I didn’t know it was illegal.

For each service call as defined in the ordinance which concerns electrical, water, sewer, or other, the charge is $100 for the first hour and $125 for each additional hour.  Calls on city observed holidays will cost you an additional $50.  You can read the entire ordinance below:

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